CONFIDENTIAL COMMUNICATION REQUESTS

Patients have the right to access their Protected Health Information (PHI). 

  1. Individuals have the right to obtain access to and to request amendments of health information about them. These rights also rest with the “personal representative” of that individual, for the parents of unemancipated minors and for a deceased individual’s representatives.
  2. Patient(s)/Authorized Individual(s) have the right to request that our office communicate with them in a specific manner (Mail, Email, Fax, Phone). The patient/authorized Individual must complete a Confidential Communication Request form. The Confidential Communication Request form is below and can be sent via Mail, Email or Fax:
    1. Mail: Attention Compliance Officer, 5009 Roswell Road, Sandy Springs, GA 30342
    2. Email: support@lifehopelabs.com
    3. Fax: 404-475-3092
  3. Responses to patient Confidential Communication Requests and required records shall be provided within 30 days from the date of receipt of a properly completed Confidential Communication Request.